Very happy, polite and helpful.We were happy with our stay as we understand refurbishments were going on.All staff were pleasant and helpful.

-- 28th - 30th March 2008

Under extensive refurbishment at present and standards of cleanliness and helpfulness have not slipped in anyway. Well done all.

-- 22nd - 23rd January 2008

Staff very friendly and helpful. Good standard of food. Good food. Good nights sleep!

-- 7th - 8th December 2007

We were booked in the Kenilworth, but due to over booking we were accommodated at the Marlborough. The standard of room was as expected the breakfast was of a very high quality. All the staff were polite and did their upmost to make our stay pleasant..

-- 12th - 13th January 2008

Loved our stay. We in the past have used 'other' chains but decided to change and despite our shock on arrival of the hotel shrouded in scaffolding we decided to stay. We loved the current style so please don't change it too much! We're coming again to London Jan 09 and would stay again.

-- 28th December - 4th January 2008